Strange Loop

September 26-28 2018


Peabody Opera House


St. Louis, MO

Software Performance: A Shape Not a Number

Software has evolved tremendously over the past twenty years, but unfortunately the way that we both reason and actually measure performance has barely changed. It's time for people to stop thinking about software performance as a single number and see it as a shape.

In this talk, we'll present the case for evolving the industry's approach to measuring real-time performance from using averages and percentile estimates to unsampled histograms. We'll explore three distinct phases of evolution in application performance management: average request latency, high-percentile latency as an important leading indicator of systemic performance problems, and finally the rise of microservices and the ensuing need for detailed real-time latency histograms. Latency histograms provide clear visualizations of the statistical modes of production systems and explain variances in performance with greater precision than past approaches. An unsampled, filterable, real-time histogram representation of performance makes it easier to identify the distinct modes of behavior, triage, and explain latency issues. We'll illustrate these points with side-by-side examples of multi-modal histograms and traditional percentile time series statistics.

While p99 latency can still be a useful statistic, the complexity of today's microservice architectures warrants a richer and more flexible approach. Our tools must identify, triage, and explain latency issues, especially as organizations adopt microservices.

Kay Ousterhout


Kay Ousterhout is a software engineer at LightStep, where she's building performance management tools that enable users to understand the performance of complex distributed systems. Before LightStep, Kay received a PhD from UC Berkeley. Her thesis focused on building high-performance data analytics frameworks that allow users to reason about - and optimize for - performance. Kay is also a committer and PMC member for Apache Spark; her work on Spark has focused on improving scheduler performance.